01-03-18; This day of placement was the most emotional day. I was able to shadow one of the workers. I witnessed the troubles and struggles refugee families go through. A mother and their 2 young children came in tossed guidance in getting their children accommodated with a school and healthcare. I heard the struggles the mother went through to attempt in getting her children into school.

She barely spoke English and we had to get one of the colleagues to translate. (Speak more about it in presentation)!!! ; building a relationship

23-02-18 & 24-02-18; I was asked to work these day due to the lack of worker available and many families were excepted to come in.

These day I was doing practically the same from few weeks ago.

07-02-18; This was a fun day. whilst the workers and parents were talking I was keeping this kids distracted. This involved me doing drawing and playing basic games with the kids.

A few hours before my day ended I was doing basic task for the worker like photocopying documents for them and making sure the environment was suitable for the families coming the next day.

24-01-18; This was the first busiest day I experienced. Roughly 6 families came in the morning. Most of the cases was regarding improper care, the parents were worried about their kids being sick and not being treated properly. I was able to see first hand how important communication between providers and parents.

17-01-18; I was really excited for my first full day at placement. When I stepped in the charity offices I felt really welcomed. All of the workers were really nice.

This was my first time ever being able to see how parents and the charity work together. Even though the doors are always open for new families to come regarding any issues. I was able to see the relationship between families that regularly attended.

One women (Miss L) starting to ask for help from the charity since October, she wanted help in getting her 3 young children into primary school. My colleagues were able to work with Miss L and understand her requirement too work together in finding her children a school to go to.