Apprentice Learning Log

Learning Log

Date: 27/10/2024

Time: 7:45 – 20:00

Title of Learning: Ward Handover

During the ward handover last Sunday, i noticed a significant staffing issue. we had very few permanent staff on the floor, with most healthcare assistants(HCAs) being new agency workers who were unfamiliar with the ward. this left only myself and one other permanent HCA who knew the routines and patient needs. as a result, we faced several challenges in delivering smooth and effective care, especially with the added pressure of orienting the agency staff.

The lack of familiar staff created gaps in communication and teamwork, as agency staff often needed guidance on tasks and procedures specific  to the ward. This slowed down our ability to provide timely care and increased the work load for the two of us who were familiar with the setting. additionally, it raised concerns about patient safety, as temporary staff might not fully understand the patients individual needs and the wards specific routines. This experience highlighted the importance of well structured handover and the impact of staff shortages on patient care care and staff morale.

Moving forward, i see the need for strategies to improve handover processes when there are high numbers of agency staff on duty.  i could suggest  creating a simple briefing sheet with essential ward routines and key patient information to help agency staff orient themselves quickly.

additionally, better communication with  limited permanent staff may help address these issues. as a trainee nursing associate, i feel this experience has strengthened my understanding of the importance of continuity and teamwork in patient care, and it motivates me to find ways to support and guide new or temporary colleagues more effectively.

Knowledge

K 1-8, 12, 20,26, 30, 33, 34, 36, 41

Skills

S 1-4

behaviour

B 1-3