October
13
Reflection on 13-Oct-2022, GP clinical settings placement
| What was the nature of the CPD activity and/or practice-related feedback and/or event or experience in your practice? |
| The duty assigned for this placement on the day is to make telephone calls to all registered patients, inviting them to have their annual seasonal flu vaccination.
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| What did you learn from the CPD activity and/or feedback and/or event or experience in your practice? |
| Through making multiple phone calls to unfamiliar patients, I gained confidence in communicating with people of different ages and nationalities. Before making the call, I need to review their medical and appointment history. Try to understand their difficulties and present well-being of not having the flu jab as recommended. I also gained confidence in practising my critical thinking skills, e.g., if a patient recently confirmed with COVID, they may not be fully recovered, or someone has just gone through a surgical operation, definitely not a suitable and reasonable time to make those calls. Moreover, the task also allowed me to explain the importance and benefit of being vaccinated. Promoting and educating the community about prevention is the best way to help people avoid getting sick and stop spreading the transmission of diseases.
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| How did you change or improve your practice as a result? |
| To become a better nurse, I must put what I have learnt into my future practice—always listening, communicating with empathy, educating and sharing my knowledge to promote public health. Understanding patients’ needs, acknowledging their concerns and addressing them accordingly and accurately. Make nursing diagnoses through evidence-based findings in past medical history and present complaints, signs and symptoms systemically and simultaneously. As to provide holistic patient-centred care.
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| How is this relevant to the Code?
Select one or more themes: Prioritise people – Practise effectively – Preserve safety – Promote professionalism and trust |
| Preserve safety
Retrieving critical information from patients’ past medical history and appointment attendance history, listening and communicating proactively can reduce as far as possible any potential for harm associated with my practice.
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