PART 1 – PLACEMENT 1 – 2022 DEC – Supervisor Feedback on Communication & Delegation

NMC Reflective Account Form

Reflective account:

What was the nature of the CPD activity and/or practice-related feedback and/or event or experience in your practice?
During my surgical ward placement (January 2023), I received feedback from my supervisor on my communication and delegation skills. My supervisor noted that while I was effective in communicating with patients and colleagues, I needed to develop more confidence in assertive delegation when managing patient care. This feedback was instrumental in helping me identify areas for growth in leadership and workload management.

What did you learn from the CPD activity and/or feedback and/or event or experience in your practice?
I learned that effective delegation is a critical leadership skill in nursing. Delegation involves matching the right tasks to the right individuals while ensuring that patient safety is maintained. Marquis and Huston’s (2017) delegation model helped me understand that clear communication, accountability, and follow-up are essential components of successful delegation.

How did you change or improve your practice as a result?
Following this feedback, I made a conscious effort to be more proactive in delegation by clearly defining tasks, ensuring that my colleagues were comfortable with assigned duties, and providing follow-up support. I also worked on being more assertive in task allocation, ensuring that workload distribution was fair and efficient.

How is this relevant to the Code?

• Practise effectively: Developing confidence in delegation has improved my efficiency and ability to manage workloads.
• Preserve safety: Ensuring tasks are appropriately assigned helps maintain patient safety and care quality.
• Promote professionalism and trust: Demonstrating accountability in delegation fosters teamwork and professional trust within the nursing team.

This reflection highlights the importance of delegation in nursing leadership, reinforcing my ability to balance communication with confident decision-making in clinical practice.

Sources Used:

1. PART 1 – PLACEMENT 1 – 2022 DEC – Additional Professional Feedback.pdf
   • Supervisor’s feedback on improving delegation skills.
2. PART 1 – PLACEMENT 1 – 2022 DEC – Peer Feedback.pdf
   • Peer observations on my communication effectiveness.
3. PART 1 – PLACEMENT 1 – 2022 DEC – Reflection on Learning from Others.pdf
   • Learning through observation of senior nurses in effective delegation.