Reflective account: 24/04/2023 |
What was the nature of the CPD activity and/or practice-related feedback and/or event or experience in your practice? |
During my placement at Staywell, I had the opportunity to interact with dementia patients, which presented a valuable practice-related experience. One specific interaction with a patient who initially seemed disoriented and disconnected from her surroundings stood out to me. |
What did you learn from the CPD activity and/or feedback and/or event or experience in your practice? |
Through this interaction, I learned the importance of building rapport and effective communication, especially when dealing with patients with dementia. Initiating a conversation and engaging the patient in a meaningful activity like painting her nails helped her become more relaxed and comfortable in my presence. I realised the significance of redirection and engagement techniques to improve the mood and well-being of patients with dementia. By asking the patient about her hobbies and interests, I was able to redirect her thoughts away from loneliness and create a positive atmosphere. I recognised the importance of active listening skills, including making eye contact and nodding, to show my genuine interest and engagement in the conversation. However, I also acknowledged the potential for improvement in using open-ended questions and visual aids to encourage more extensive communication. |
How did you change or improve your practice as a result?
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As a result of this experience, I am more attentive to building rapport with patients with dementia by engaging in meaningful activities and showing genuine interest in their hobbies and interests. I plan to incorporate more open-ended questions and visual aids in my interactions with dementia patients to encourage them to share more about their experiences and emotions. I aim to continue refining my active listening skills and non-verbal communication techniques to create a more supportive and empathetic environment. |
How is this relevant to the Code?
Select one or more themes: Prioritise people – Practise effectively – Preserve safety – Promote professionalism and trust |
By learning effective communication techniques for patients with dementia, I prioritise their emotional well-being and enhance their quality of care. Overall, this experience was valuable in reinforcing the importance of building rapport and effective communication when caring for patients with dementia, aligning with the principles of the NMC Code, and enhancing my ability to provide compassionate and person-centered care. |