Promoting the development of professionalism and trust is a fundamental element of the NMC. I consistently adhere to community policies and all directives on protecting patients’ privacy in the community. My approach and demeanour must demonstrate to others that I am a professional. To maintain a tone of professionalism and ensure that others reflect my conduct and perception, I regard each individual with the utmost respect and decency. Establishing clear boundaries is paramount when interacting with patients, their families, the community staff I work with, and the general public. I must maintain confidentiality and adopt a positive attitude when visiting patients in the community, following the collection of patient information. For instance, most patients I visit in the community with my supervisor have limited mobility; therefore, we always carry their keycode with us. I am not authorised to disclose the patient’s confidential information or secure keycode unless specifically requested to do so by the relevant members of the multidisciplinary team. Upon coming out of their homes I make sure the doors are properly locked and secured to prevent anyone from entering. Once more, upon our return from the patients’ home visits, I make sure I thoroughly review all pertinent documents and dispose of any unnecessary ones in the designated confidential waste after handing over.
Maintaining confidentiality and obtaining informed consent are critical components within the health and social care environment. These practices foster trust and enable patients to make informed decisions about their health. The absence of trust poses a significant obstacle to the health professional’s work, rendering it nearly impossible. The patients have a legal right to have any information entrusted to a healthcare practitioner utilised exclusively for the patient’s advantage to preserve or improve their health, safety, and overall welfare.