Apprenticeship Learning Log

Date of Learning: 13/09/2024

Time: 9:30 to 12:30

Title of learning activity: Session 4: Resilience and Emotional Intelligence

Diary of Learning activity

(itemise learning activity and reflect on the main points of learning from each. You should identify for each entry the relevant KSB)

Reflection on Learning Activity (include model of reflection e.g. Driscoll or Gibbs):

Learning outcomes:

1. Understand where emotions are processed
2. Define and understand what is meant by the terms emotional intelligence and resilience
3. Understand the role emotional intelligence and resilience in your development as a nursing associate
4. Develop an awareness of and reflect on your own emotional intelligence.

What?

I gained knowledge on resilience and emotional intelligence in this session and their importance in nursing practice.  EQ involves self-awareness, self-management, social awareness and relationship management. The session covered how understanding and managing emotions are key to becoming an effective nursing associate, as well as how resilience helps nursing associate cope with the challenges of their role. The concept of emotional hijacking, empathy, and resilience were discussed alongside Johari’s window which is a tool that help increase self-awareness by understanding how we and others perceive our behaviour.

So what?

I learnt from this session that my emotional responses and resilience directly impacted my capacity to provide high -quality of care. For example, emotional hijacking, may lead in rash choices that may impact patient outcomes. It is significant to be conscious of my own emotions, control them and understand the emotion of others, especially in high stress situations. Additionally, the importance of empathy in patient care was emphasised by understanding patients’ emotions, I can improve their experience and make sure improve health results. In order to cope with the pressure of the job, resilience is also critical. By building emotional resilience, I can be able to handle challenging circumstances and remain calm and effective, ensuring that I provide to give the best care possible.

Now what?

In the future, I will focus on improving my self-awareness and emotional resilience, especially in stressful situations. I will practice analysing my emotions, identifying when I am at risk of emotional hijacking, and use techniques to pause and respond more thoughtfully. Additionally, I will actively seek feedback from colleagues to better understand my “blind spots” as highlighted by Johari’s Window. I will also prioritise empathy in patient care, ensuring I remain sensitive to their emotional states. Developing my resilience will help me manage challenges more effectively, making sure I maintain a calm and professional behaviour especially in crisis situations. This had made it clearer to me how significant it is to include emotional intelligence and resilience into my everyday practice in order to enhance patient care and my personal development as future nursing associate.

KSB addressed: