Apprenticeship Learning Log

Date of Learning: 12/05/2023

Time: 9:30 to 12:30

Title of learning activity:  Introduction to Reflection and Assignment Workshop

Diary of Learning activity

(Itemise learning activity and reflect on the main points of learning from each. You should identify for each entry the relevant KSB)

Reflection on Learning Activity (include model of reflection e.g. Driscoll or Gibbs):

What?

Lecture about the Introduction to Reflection and Assignment Workshop

So what?

This lecture gave me more clarity on what is needed on my essay assignment. The introduction to reflection shows a lot of important aspects needed in preparation for my assignment essay.

By identifying what reflective cycle to use, Gibb’s reflective cycle is encouraged to because with the six stages, it has an action plan which will highlight future plans.

Now what?

The assignment essay is a personal experience that will highlight an important role in becoming a Nurse Associate outlined by the Nurse and Midwifery Council.

This lecture will help me as a trainee nurse associate to learn the professional standards, values and behaviour that a Nurse Associate must have.

This will help me prepare and give me support for my role and be self-aware too.

I will try to practice and apply what I have learned from today’s lecture and asked feedback from someone more experienced.

KBS addressed:

K1 Understand the code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC 2018), and how to fulfil all registration requirements.

K2 Understand the demands of professional practice and demonstrate how to recognise signs of vulnerability in themselves or their colleagues and the action required to minimise risks to health­­­.

K3 Understand the professional responsibility to adopt a healthy lifestyle to maintain the level of personal fitness and well-being required to meet people’s needs for mental and physical care.

K4 Understand the principles of research and how research findings are used to inform evidence-based practice.

K5 Understand the meaning of resilience and emotional intelligence, and their influence on an individual’s ability to provide care.

K6 Understand and apply relevant legal, regulatory and governance requirements, policies, and ethical frameworks, including any mandatory reporting duties, to all areas of practice.

K7 Understand the importance of courage and transparency and apply the Duty of Candour

K8 Understand how discriminatory behaviour is exhibited.

K12 Understand the importance of early years and childhood experiences and the possible impact on life choices, mental, physical and behavioural health and well-being.

K20 Know how people’s needs for safety, dignity, privacy, comfort and sleep can be met.

K26 Understand where and how to seek guidance and support from others to ensure that the best interests of those receiving care are upheld.

K30 Understand the principles of health and safety legislation and regulations and maintain safe work and care environments.

K33 Understand when to seek appropriate advice to manage a risk and avoid compromising quality of care and health outcomes.

K34 Know and understand strategies to develop resilience in self and know how to seek support to help deal with uncertain situations.

K36 Understand the roles of the different providers of health and care.

K41 Know the roles, responsibilities and scope of practice of different members of the nursing and interdisciplinary team, and own role within it

S1 Act in accordance with the Code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC, 2018), and fulfil all registration requirements.

S4 Take responsibility for continuous self-reflection, seeking and responding to support and feedback to develop professional knowledge and skills.

S6 Act as an ambassador for their profession and promote public confidence in health and care services.

S7 Communicate effectively using a range of skills and strategies with colleagues and people at all stages of life and with a range of mental, physical, cognitive, and behavioural health challenges.

S8 Recognise signs of vulnerability in self or colleagues and the action required to minimise risks to health.

S9 Develop, manage, and maintain appropriate relationships with people, their families, carers, and colleagues.

S18 Apply knowledge, communication and relationship management skills required to provide people, families and carers with accurate information that meets their needs before, during and after a range of interventions.

B1 Treat people with dignity, respecting individual’s diversity, beliefs, culture, needs, values, privacy, and preferences.

B2 Show respect and empathy for those you work with, have the courage to challenge areas of concern and work to evidence based best practice.

B3 Be adaptable, reliable, and consistent, show discretion, resilience and self-awareness.

Apprenticeship Learning Log

Date of Learning: 12/05/2023

Time: 13:30 to 16:30

Title of learning activity:  A& E assessments and Blood Glucose

Diary of Learning activity

(Itemise learning activity and reflect on the main points of learning from each. You should identify for each entry the relevant KSB)

Reflection on Learning Activity (include model of reflection e.g. Driscoll or Gibbs):

What?

Lecture is about A& E assessments and Blood Glucose.

We talked about what A & E assessments which is A-airway, B-breathing, C-Circulation, D-disability, and E-exposure.

It is an assessment that is very crucial most especially for deteriorating patients.

Blood Glucose was discussed as well. Difference of Type 1 and Type 2 diabetes.

So what?

This is a very important part of the module that will help me as a trainee Nurse Associate to know what I should do and follow procedures in helping a patient especially a deteriorating one. It is also in maintaining good practice and being knowledgeable about what to do.

Now what?

This lecture gave me a deeper understanding of how important assessing a patient is and knowing the signs of deterioration. It is a learning experience especially when we were doing assessments in the simulation room where we encountered different assessments outcome.

This will help me prepare as a trainee Nurse Associate in helping patients, maintain good practice and comply with NMC standards.

KBS addressed:

K1 Understand the code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC 2018), and how to fulfil all registration requirements.

K2 Understand the demands of professional practice and demonstrate how to recognise signs of vulnerability in themselves or their colleagues and the action required to minimise risks to health­­­.

K3 Understand the professional responsibility to adopt a healthy lifestyle to maintain the level of personal fitness and well-being required to meet people’s needs for mental and physical care.

K22 Know how to meet people’s needs related to nutrition, hydration and bladder and bowel health.

K23 Know how to meet people’s needs related to mobility, hygiene, oral care, wound care, and skin integrity.

K24 Know how to support people with commonly encountered symptoms including anxiety, confusion, discomfort, and pain.

K25 Know how to deliver sensitive and compassionate end of life care to support people to plan for their end of life.

K26 Understand where and how to seek guidance and support from others to ensure that the best interests of those receiving care are upheld.

K27 Understand the principles of safe and effective administration and optimisation of medicines in accordance with local and national policies.

K28 Understand the effects of medicines, allergies, drug sensitivity, side effects, contraindications, and adverse reactions.

K29 Understand the different ways by which medicines can be prescribed.

K30 Understand the principles of health and safety legislation and regulations and maintain safe work and care environments.

K33 Understand when to seek appropriate advice to manage a risk and avoid compromising quality of care and health outcomes.

K34 Know and understand strategies to develop resilience in self and know how to seek support to help deal with uncertain situations.

K36 Understand the roles of the different providers of health and care.

K39 Understand the principles and processes involved in supporting people and families with a range of care needs to maintain optimal independence and avoid unnecessary interventions and disruptions to their lives.

K40 Understand own role and contribution when involved in the care of a person who is undergoing discharge or a transition of care between professionals, settings, or services.

K41 Know the roles, responsibilities and scope of practice of different members of the nursing and interdisciplinary team, and own role within it

S1 Act in accordance with the Code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC, 2018), and fulfil all registration requirements.

S2 Keep complete, clear, accurate and timely records.

S3 Recognise and report any factors that may adversely impact safe and effective care provision.

S4 Take responsibility for continuous self-reflection, seeking and responding to support and feedback to develop professional knowledge and skills.

S5 Safely demonstrate evidence-based practice in all skills and procedures required for entry to the register: Standards of proficiency for nursing associates Annex A & B (NMC 2018)

S6 Act as an ambassador for their profession and promote public confidence in health and care services.

S7 Communicate effectively using a range of skills and strategies with colleagues and people at all stages of life and with a range of mental, physical, cognitive, and behavioural health challenges.

S8 Recognise signs of vulnerability in self or colleagues and the action required to minimise risks to health.

S9 Develop, manage, and maintain appropriate relationships with people, their families, carers, and colleagues.

S10 Provide, promote, and where appropriate advocate for, non-discriminatory, person-centred, and sensitive care at all times, reflecting on people’s values and beliefs, diverse backgrounds, cultural characteristics, language requirements, needs and preferences, taking account of any need for adjustments.

S11 Report any situations, behaviours or errors that could result in poor care outcomes.

S12 Challenge or report discriminatory behaviour.

S13 Apply the aims and principles of health promotion, protection and improvement and the prevention of ill health when engaging with people.

S14 Promote preventive health behaviours and provide information to support people to make informed choices to improve their mental, physical, behavioural health and wellbeing.

S15 Identify people who are eligible for health screening.

S16 Promote health and prevent ill health by understanding the evidence base for immunisation, vaccination, and herd immunity.

S17 Protect health through understanding and applying the principles of infection prevention and control, including communicable disease surveillance and antimicrobial stewardship and resistance.

S18 Apply knowledge, communication and relationship management skills required to provide people, families and carers with accurate information that meets their needs before, during and after a range of interventions.

S19 Recognise when capacity has changed recognise and how a person’s capacity affects their ability to make decisions about their own care and to give or withhold consent.

S20 Recognise people at risk of abuse, self-harm and/or suicidal ideation and the situations that may put them and others at risk.

S21 Monitor the effectiveness of care in partnership with people, families, and carers, documenting progress and reporting outcomes.

S22 Take personal responsibility to ensure that relevant information is shared according to local policy and appropriate immediate action is taken to provide adequate safeguarding and that concerns are escalated.

S23 Work in partnership with people, to encourage shared decision making, to support individuals, their families, and carers to manage their own care when appropriate.

S24 Perform a range of nursing procedures and manage devices, to meet people’s need for safe, effective, and person-centred care.

S25 Meet people’s needs for safety, dignity, privacy, comfort, and sleep.

S26 Meet people’s needs related to nutrition, hydration and bladder and bowel health.

S27 Meet people’s needs related to mobility, hygiene, oral care, wound care and skin integrity.

S28 Support people with commonly encountered symptoms including anxiety, confusion, discomfort, and pain.

S29 Give information and support to people who are dying, their families and the bereaved and provide care to the deceased.

S30 Recognise when a person’s condition has improved or deteriorated by undertaking health monitoring, interpreting, promptly responding, sharing findings, and escalating as needed.

S31 Act in line with any end-of-life decisions and orders, organ and tissue donation protocols, infection protocols, advanced planning decisions, living wills and lasting powers of attorney for health.

S32 Work collaboratively and in partnership with professionals from different agencies in interdisciplinary teams.

S33 Maintain safe work and care environments.

S34 Act in line with local and national organisational frameworks, legislation, and regulations to report risks, and implement actions as instructed, following up and escalating as required.

S35 Accurately undertake risk assessments, using contemporary assessment tools.

S36 Respond to and escalate potential hazards that may affect the safety of people.

S39 Recognise when people need help to facilitate equitable access to care, support and escalate concerns appropriately.

B1 Treat people with dignity, respecting individual’s diversity, beliefs, culture, needs, values, privacy, and preferences.

B2 Show respect and empathy for those you work with, have the courage to challenge areas of concern and work to evidence based best practice.

B3 Be adaptable, reliable, and consistent, show discretion, resilience and self-awareness.

Apprenticeship Learning Log

Date of Learning: 05/05/2023

Time: 9:30 to 16:30

Title of learning activity: Communication across the lifespan and the role of effective communication and Ethical and Legal Considerations (Accountability, Capacity, Consent, Safeguarding)

Diary of Learning activity

(Itemise learning activity and reflect on the main points of learning from each. You should identify for each entry the relevant KSB)

Reflection on Learning Activity (include model of reflection e.g. Driscoll or Gibbs):

Reflection based on Gibbs reflective cycle (1988)

Description -what happened?

Lecture about communication across the lifespan and the role of effective communication and ethical and legal considerations (accountability, capacity, consent, safeguarding).

Feelings-what were you thinking and feeling?

I was excited about this lecture as it would help me with my essay assignment. I was looking forward to learning and sharing my thoughts.

Evaluation -what was good and bad about the experience? What went

The morning lecture took place, and it was explained thoroughly.

The ability to communicate verbally or nonverbally was very interesting and helped me gain a deeper understanding of effective communication and skills.

Factors and barriers affecting our communication were included. We shared our thoughts and past experiences which made the lecture very enlightening and enjoyable.

The afternoon session was more about accountability and responsibility.

It helped me become more aware of my decisions, tasks, and duties to others and myself.

Analysis -what else can you make of the situation?

As a result of this lecture, I realized that sometimes I am guilty of not communicating effectively. My active listening skills are sometimes not that effective and I have poor delegation skills as well.

Conclusion -what else could you have done?

This lecture was beneficial not only for my essay assignment but also for my self-reflection. It helped me understand and know what I could have done more.

Action plan -if it arose again, what would you do?

I will make sure that I read and understand my duties and responsibilities and develop and improve my communication skills.

KBS addressed:

K1 Understand the code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC 2018), and how to fulfil all registration requirements.

K2 Understand the demands of professional practice and demonstrate how to recognise signs of vulnerability in themselves or their colleagues and the action required to minimise risks to health­­­.

K3 Understand the professional responsibility to adopt a healthy lifestyle to maintain the level of personal fitness and well-being required to meet people’s needs for mental and physical care.

K4 Understand the principles of research and how research findings are used to inform evidence-based practice.

K5 Understand the meaning of resilience and emotional intelligence, and their influence on an individual’s ability to provide care.

K6 Understand and apply relevant legal, regulatory and governance requirements, policies, and ethical frameworks, including any mandatory reporting duties, to all areas of practice.

K7 Understand the importance of courage and transparency and apply the Duty of Candour

K8 Understand how discriminatory behaviour is exhibited.

K12 Understand the importance of early years and childhood experiences and the possible impact on life choices, mental, physical and behavioural health and well-being.

K20 Know how people’s needs for safety, dignity, privacy, comfort and sleep can be met.

K26 Understand where and how to seek guidance and support from others to ensure that the best interests of those receiving care are upheld.

K30 Understand the principles of health and safety legislation and regulations and maintain safe work and care environments.

K33 Understand when to seek appropriate advice to manage a risk and avoid compromising quality of care and health outcomes.

K34 Know and understand strategies to develop resilience in self and know how to seek support to help deal with uncertain situations.

K36 Understand the roles of the different providers of health and care.

K41 Know the roles, responsibilities and scope of practice of different members of the nursing and interdisciplinary team, and own role within it

S1 Act in accordance with the Code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC, 2018), and fulfil all registration requirements.

S4 Take responsibility for continuous self-reflection, seeking and responding to support and feedback to develop professional knowledge and skills.

S6 Act as an ambassador for their profession and promote public confidence in health and care services.

S7 Communicate effectively using a range of skills and strategies with colleagues and people at all stages of life and with a range of mental, physical, cognitive, and behavioural health challenges.

S8 Recognise signs of vulnerability in self or colleagues and the action required to minimise risks to health.

S9 Develop, manage, and maintain appropriate relationships with people, their families, carers, and colleagues.

S18 Apply knowledge, communication and relationship management skills required to provide people, families and carers with accurate information that meets their needs before, during and after a range of interventions.

B1 Treat people with dignity, respecting individual’s diversity, beliefs, culture, needs, values, privacy, and preferences.

B2 Show respect and empathy for those you work with, have the courage to challenge areas of concern and work to evidence based best practice.

B3 Be adaptable, reliable, and consistent, show discretion, resilience and self-awareness.

Apprenticeship Learning Log

Date of Learning: 28/04/2023

Time: 9:30 to 13:30

Title of learning activity: The digestive system

Diary of Learning activity

(Itemise learning activity and reflect on the main points of learning from each. You should identify for each entry the relevant KSB)

Reflection on Learning Activity (include model of reflection e.g. Driscoll or Gibbs):

Reflection based on Gibbs reflective cycle (1988)

Description -what happened?

Lecture about the digestive system

Feelings-what were you thinking and feeling?

I feel confident that I can contribute to the lecture on the digestive system. The night before, I watched a few videos and read my anatomy book about it. I am so excited to learn more about the topic.

Evaluation -what was good and bad about the experience? What went

The positive thing about it is that I know what most parts do and it was explained thoroughly. I learnt technical terms like mastication for chewing, deglutition for swallowing, and propulsion which is the movement of food along the digestive tract.

I enjoyed the individual activity where we were asked to draw the digestive system before the lecture started. I enjoyed the group activity where we were assigned to make a dough model of different parts of the digestive tract. ( digestivetrack )

It will be beneficial to have the learning slides in advance so that I can review the topics and read or watch videos about it.

Analysis -what else can you make of the situation?

I could ask the lecturer for a copy or upload my presentation in advance.

Conclusion -what else could you have done?

I could be more pro-active in asking more questions and request a copy of the learning presentation.

Action plan -if it arose again, what would you do?

I will request a copy of the presentation in advance.

I will apply the theory knowledge I acquire at work.

K10 Understand the principles of epidemiology, demography, and genomics and how these may influence health and well-being outcomes.
K11 Understand the factors that may lead to inequalities in health outcomes.
K15 Understand human development from conception to death, to enable delivery of person-centred safe and effective care.
K16 Understand body systems and homeostasis, human anatomy and physiology, biology, genomics, pharmacology, social and behavioural sciences as applied to delivery of care.
K17 Understand commonly encountered mental, physical, behavioural and cognitive health conditions as applied to delivery of care.
K22 Know how to meet people’s needs related to nutrition, hydration and bladder and bowel health.
K23 Know how to meet people’s needs related to mobility, hygiene, oral care, wound care, and skin integrity.
K24 Know how to support people with commonly encountered symptoms including anxiety, confusion, discomfort, and pain.
K28 Understand the effects of medicines, allergies, drug sensitivity, side effects, contraindications, and adverse reactions.
S1 Act in accordance with the Code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC, 2018), and fulfil all registration requirements.
S17 Protect health through understanding and applying the principles of infection prevention and control, including communicable disease surveillance and antimicrobial stewardship and resistance.
B1 Treat people with dignity, respecting individual’s diversity, beliefs, culture, needs, values, privacy, and preferences.
B2 Show respect and empathy for those you work with, have the courage to challenge areas of concern and work to evidence based best practice.
B3 Be adaptable, reliable, and consistent, show discretion, resilience and self-awareness.

Apprenticeship Learning Log

Date of Learning: 28/04/2023

Time: 13:30 to 16:30

Title of learning activity: Vital signs and NEWS

Diary of Learning activity

(Itemise learning activity and reflect on the main points of learning from each. You should identify for each entry the relevant KSB)

Reflection on Learning Activity (include model of reflection e.g. Driscoll or Gibbs):

Reflection based on Gibbs reflective cycle (1988)

Description -what happened?

Lecture about Vital signs and NEWS

Feelings-what were you thinking and feeling?

I am confident because I used NEWS and checked the vital signs of patient at work. I am excited to learn more about the topic.

Evaluation -what was good and bad about the experience? What went

The lecture proceeded well, and we had also simulation after.

Analysis -what else can you make of the situation?

It was very interesting to learn from others and those without experience using NEWS. I found taking vital signs using the manual blood pressure machine challenging since I am unfamiliar with it. I learned a lot from my perspective as a patient. Taking vital signs should be done while considering the patient’s feelings and condition.

Conclusion -what else could you have done?

It was a very engaging lecture, and the simulation was very beneficial. I could have practiced more on the manual blood pressure machine.

Action plan -if it arose again, what would you do?

I will apply all I learned from today’s lecture to improve my nursing skills. I will also make the patient more comfortable while staying in the hospital.

KBS addressed:

K1 Understand the code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC 2018), and how to fulfil all registration requirements.

K2 Understand the demands of professional practice and demonstrate how to recognise signs of vulnerability in themselves or their colleagues and the action required to minimise risks to health­­­.

K3 Understand the professional responsibility to adopt a healthy lifestyle to maintain the level of personal fitness and well-being required to meet people’s needs for mental and physical care.

K22 Know how to meet people’s needs related to nutrition, hydration and bladder and bowel health.

K23 Know how to meet people’s needs related to mobility, hygiene, oral care, wound care, and skin integrity.

K24 Know how to support people with commonly encountered symptoms including anxiety, confusion, discomfort, and pain.

K25 Know how to deliver sensitive and compassionate end of life care to support people to plan for their end of life.

K26 Understand where and how to seek guidance and support from others to ensure that the best interests of those receiving care are upheld.

K27 Understand the principles of safe and effective administration and optimisation of medicines in accordance with local and national policies.

K28 Understand the effects of medicines, allergies, drug sensitivity, side effects, contraindications, and adverse reactions.

K29 Understand the different ways by which medicines can be prescribed.

K30 Understand the principles of health and safety legislation and regulations and maintain safe work and care environments.

K33 Understand when to seek appropriate advice to manage a risk and avoid compromising quality of care and health outcomes.

K34 Know and understand strategies to develop resilience in self and know how to seek support to help deal with uncertain situations.

K36 Understand the roles of the different providers of health and care.

K39 Understand the principles and processes involved in supporting people and families with a range of care needs to maintain optimal independence and avoid unnecessary interventions and disruptions to their lives.

K40 Understand own role and contribution when involved in the care of a person who is undergoing discharge or a transition of care between professionals, settings, or services.

K41 Know the roles, responsibilities and scope of practice of different members of the nursing and interdisciplinary team, and own role within it

S1 Act in accordance with the Code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC, 2018), and fulfil all registration requirements.

S2 Keep complete, clear, accurate and timely records.

S3 Recognise and report any factors that may adversely impact safe and effective care provision.

S4 Take responsibility for continuous self-reflection, seeking and responding to support and feedback to develop professional knowledge and skills.

S5 Safely demonstrate evidence-based practice in all skills and procedures required for entry to the register: Standards of proficiency for nursing associates Annex A & B (NMC 2018)

S6 Act as an ambassador for their profession and promote public confidence in health and care services.

S7 Communicate effectively using a range of skills and strategies with colleagues and people at all stages of life and with a range of mental, physical, cognitive, and behavioural health challenges.

S8 Recognise signs of vulnerability in self or colleagues and the action required to minimise risks to health.

S9 Develop, manage, and maintain appropriate relationships with people, their families, carers, and colleagues.

S10 Provide, promote, and where appropriate advocate for, non-discriminatory, person-centred, and sensitive care at all times, reflecting on people’s values and beliefs, diverse backgrounds, cultural characteristics, language requirements, needs and preferences, taking account of any need for adjustments.

S11 Report any situations, behaviours or errors that could result in poor care outcomes.

S12 Challenge or report discriminatory behaviour.

S13 Apply the aims and principles of health promotion, protection and improvement and the prevention of ill health when engaging with people.

S14 Promote preventive health behaviours and provide information to support people to make informed choices to improve their mental, physical, behavioural health and wellbeing.

S15 Identify people who are eligible for health screening.

S16 Promote health and prevent ill health by understanding the evidence base for immunisation, vaccination, and herd immunity.

S17 Protect health through understanding and applying the principles of infection prevention and control, including communicable disease surveillance and antimicrobial stewardship and resistance.

S18 Apply knowledge, communication and relationship management skills required to provide people, families and carers with accurate information that meets their needs before, during and after a range of interventions.

S19 Recognise when capacity has changed recognise and how a person’s capacity affects their ability to make decisions about their own care and to give or withhold consent.

S20 Recognise people at risk of abuse, self-harm and/or suicidal ideation and the situations that may put them and others at risk.

S21 Monitor the effectiveness of care in partnership with people, families, and carers, documenting progress and reporting outcomes.

S22 Take personal responsibility to ensure that relevant information is shared according to local policy and appropriate immediate action is taken to provide adequate safeguarding and that concerns are escalated.

S23 Work in partnership with people, to encourage shared decision making, to support individuals, their families, and carers to manage their own care when appropriate.

S24 Perform a range of nursing procedures and manage devices, to meet people’s need for safe, effective, and person-centred care.

S25 Meet people’s needs for safety, dignity, privacy, comfort, and sleep.

S26 Meet people’s needs related to nutrition, hydration and bladder and bowel health.

S27 Meet people’s needs related to mobility, hygiene, oral care, wound care and skin integrity.

S28 Support people with commonly encountered symptoms including anxiety, confusion, discomfort, and pain.

S29 Give information and support to people who are dying, their families and the bereaved and provide care to the deceased.

S30 Recognise when a person’s condition has improved or deteriorated by undertaking health monitoring, interpreting, promptly responding, sharing findings, and escalating as needed.

S31 Act in line with any end-of-life decisions and orders, organ and tissue donation protocols, infection protocols, advanced planning decisions, living wills and lasting powers of attorney for health.

S32 Work collaboratively and in partnership with professionals from different agencies in interdisciplinary teams.

S33 Maintain safe work and care environments.

S34 Act in line with local and national organisational frameworks, legislation, and regulations to report risks, and implement actions as instructed, following up and escalating as required.

S35 Accurately undertake risk assessments, using contemporary assessment tools.

S36 Respond to and escalate potential hazards that may affect the safety of people.

S39 Recognise when people need help to facilitate equitable access to care, support and escalate concerns appropriately.

B1 Treat people with dignity, respecting individual’s diversity, beliefs, culture, needs, values, privacy, and preferences.

B2 Show respect and empathy for those you work with, have the courage to challenge areas of concern and work to evidence based best practice.

B3 Be adaptable, reliable, and consistent, show discretion, resilience and self-awareness.

Apprenticeship Learning Log

Date of Learning: 21/04/2023

Time: 9:30 to 13:30

Title of learning activity: The Renal/Urinary System

Diary of Learning activity

(Itemise learning activity and reflect on the main points of learning from each. You should identify for each entry the relevant KSB)

Reflection on Learning Activity (include model of reflection e.g. Driscoll or Gibbs):

Reflection based on Gibbs reflective cycle (1988)

Description -what happened?

Lecture was about The Renal/Urinary System.

Feelings-what were you thinking and feeling?

I feel inspired and excited to learn about the renal or urinary system.

In the beginning, I was unsure if I would remember all the parts of the urinary system or even the anatomy of the kidneys.

Evaluation -what was good and bad about the experience? What went wong?

The lecture consisted of many slides which I found very fast paced. There was part of the lecture I was struggling with and there were many terms and parts of the urinary system I was not familiar with.

It was very informative, and I think it helped me a bit because I read part of the urinary system in my anatomy book.

Analysis -what else can you make of the situation?

This was a very useful subject to learn because it is part of the human body that nursing associates should know and develop in order to identify whether or not someone is getting better or declining.

Conclusion -what else could you have done?

There was part of the lecture that I struggled to understand but I did not speak up or ask questions. But overall, I think it is an excellent lecture.

Action plan -if it arose again, what would you do?

I should do some research on the urinary system or watch videos to gain a better understanding of it.

KSBs addressed:

K10 Understand the principles of epidemiology, demography, and genomics and how these may influence health and well-being outcomes.

K11 Understand the factors that may lead to inequalities in health outcomes.

K15 Understand human development from conception to death, to enable delivery of person-centred safe and effective care.

K16 Understand body systems and homeostasis, human anatomy and physiology, biology, genomics, pharmacology, social and behavioural sciences as applied to delivery of care.

K17 Understand commonly encountered mental, physical, behavioural and cognitive health conditions as applied to delivery of care.

K22 Know how to meet people’s needs related to nutrition, hydration and bladder and bowel health.

K23 Know how to meet people’s needs related to mobility, hygiene, oral care, wound care, and skin integrity.

K24 Know how to support people with commonly encountered symptoms including anxiety, confusion, discomfort, and pain.

K28 Understand the effects of medicines, allergies, drug sensitivity, side effects, contraindications, and adverse reactions.

S1 Act in accordance with the Code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC, 2018), and fulfil all registration requirements.

S17 Protect health through understanding and applying the principles of infection prevention and control, including communicable disease surveillance and antimicrobial stewardship and resistance.

B1 Treat people with dignity, respecting individual’s diversity, beliefs, culture, needs, values, privacy, and preferences.

B2 Show respect and empathy for those you work with, have the courage to challenge areas of concern and work to evidence based best practice.

B3 Be adaptable, reliable, and consistent, show discretion, resilience and self-awareness.

Apprenticeship Learning Log

Date of Learning: 21/04/2023

Time: 13:30 to 16:30

Title of learning activity: Infection Control, Personal Hygiene and Manual Handling

Diary of Learning activity

(Itemise learning activity and reflect on the main points of learning from each. You should identify for each entry the relevant KSB)

Reflection on Learning Activity (include model of reflection e.g. Driscoll or Gibbs):

Reflection based on Gibbs reflective cycle (1988)

Description -what happened?

Lecture about infection control, personal hygiene, and manual handling

Feelings-what were you thinking and feeling?

I feel excited and eager to learn about this topic.

The task of having my face and teeth cleaned makes me unsure about personal hygiene.

Evaluation -what was good and bad about the experience? What went wrong?

Infection control is mandatory training that everyone should attend, and it is a health risk for all if staff are not trained.

This helped understand the patient’s reaction and feelings regarding personal care and being moved about by a hoist. It was an excellent experience to understand how personal, emotional, and scary it can be from letting a stranger give a complete bed bath and to be moved to a chair by a hoist.

There was part of the manoeuvring that was slightly different from what I was trained.

I felt shy to have someone give me mouthcare.

Analysis -what else can you make of the situation?

Nurse associates need to consider a variety of skills and knowledge to deliver patient care. It is important to be aware and respect the preferences and dignity of patients. To be aware of infection risk

Conclusion -what else could you have done?

This topic made me realize how imperative it is to be properly trained and to adhere to policies to avoid injuries or even death. In addition, it is important to consider the feelings, preferences, and dignity of others.

Action plan -if it arose again, what would you do?

I will apply all the things I’ve learned today when I go back to work and be more aware of other feelings.

KBS addressed:

K1 Understand the code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC 2018), and how to fulfil all registration requirements.

K2 Understand the demands of professional practice and demonstrate how to recognise signs of vulnerability in themselves or their colleagues and the action required to minimise risks to health­­­.

K3 Understand the professional responsibility to adopt a healthy lifestyle to maintain the level of personal fitness and well-being required to meet people’s needs for mental and physical care.

K22 Know how to meet people’s needs related to nutrition, hydration and bladder and bowel health.

K23 Know how to meet people’s needs related to mobility, hygiene, oral care, wound care, and skin integrity.

K24 Know how to support people with commonly encountered symptoms including anxiety, confusion, discomfort, and pain.

K25 Know how to deliver sensitive and compassionate end of life care to support people to plan for their end of life.

K26 Understand where and how to seek guidance and support from others to ensure that the best interests of those receiving care are upheld.

K27 Understand the principles of safe and effective administration and optimisation of medicines in accordance with local and national policies.

K28 Understand the effects of medicines, allergies, drug sensitivity, side effects, contraindications, and adverse reactions.

K29 Understand the different ways by which medicines can be prescribed.

K30 Understand the principles of health and safety legislation and regulations and maintain safe work and care environments.

K33 Understand when to seek appropriate advice to manage a risk and avoid compromising quality of care and health outcomes.

K34 Know and understand strategies to develop resilience in self and know how to seek support to help deal with uncertain situations.

K36 Understand the roles of the different providers of health and care.

K39 Understand the principles and processes involved in supporting people and families with a range of care needs to maintain optimal independence and avoid unnecessary interventions and disruptions to their lives.

K40 Understand own role and contribution when involved in the care of a person who is undergoing discharge or a transition of care between professionals, settings, or services.

K41 Know the roles, responsibilities and scope of practice of different members of the nursing and interdisciplinary team, and own role within it

S1 Act in accordance with the Code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC, 2018), and fulfil all registration requirements.

S2 Keep complete, clear, accurate and timely records.

S3 Recognise and report any factors that may adversely impact safe and effective care provision.

S4 Take responsibility for continuous self-reflection, seeking and responding to support and feedback to develop professional knowledge and skills.

S5 Safely demonstrate evidence-based practice in all skills and procedures required for entry to the register: Standards of proficiency for nursing associates Annex A & B (NMC 2018)

S6 Act as an ambassador for their profession and promote public confidence in health and care services.

S7 Communicate effectively using a range of skills and strategies with colleagues and people at all stages of life and with a range of mental, physical, cognitive, and behavioural health challenges.

S8 Recognise signs of vulnerability in self or colleagues and the action required to minimise risks to health.

S9 Develop, manage, and maintain appropriate relationships with people, their families, carers, and colleagues.

S10 Provide, promote, and where appropriate advocate for, non-discriminatory, person-centred, and sensitive care at all times, reflecting on people’s values and beliefs, diverse backgrounds, cultural characteristics, language requirements, needs and preferences, taking account of any need for adjustments.

S11 Report any situations, behaviours or errors that could result in poor care outcomes.

S12 Challenge or report discriminatory behaviour.

S13 Apply the aims and principles of health promotion, protection and improvement and the prevention of ill health when engaging with people.

S14 Promote preventive health behaviours and provide information to support people to make informed choices to improve their mental, physical, behavioural health and wellbeing.

S15 Identify people who are eligible for health screening.

S16 Promote health and prevent ill health by understanding the evidence base for immunisation, vaccination, and herd immunity.

S17 Protect health through understanding and applying the principles of infection prevention and control, including communicable disease surveillance and antimicrobial stewardship and resistance.

S18 Apply knowledge, communication and relationship management skills required to provide people, families and carers with accurate information that meets their needs before, during and after a range of interventions.

S19 Recognise when capacity has changed recognise and how a person’s capacity affects their ability to make decisions about their own care and to give or withhold consent.

S20 Recognise people at risk of abuse, self-harm and/or suicidal ideation and the situations that may put them and others at risk.

S21 Monitor the effectiveness of care in partnership with people, families, and carers, documenting progress and reporting outcomes.

S22 Take personal responsibility to ensure that relevant information is shared according to local policy and appropriate immediate action is taken to provide adequate safeguarding and that concerns are escalated.

S23 Work in partnership with people, to encourage shared decision making, to support individuals, their families, and carers to manage their own care when appropriate.

S24 Perform a range of nursing procedures and manage devices, to meet people’s need for safe, effective, and person-centred care.

S25 Meet people’s needs for safety, dignity, privacy, comfort, and sleep.

S26 Meet people’s needs related to nutrition, hydration and bladder and bowel health.

S27 Meet people’s needs related to mobility, hygiene, oral care, wound care and skin integrity.

S28 Support people with commonly encountered symptoms including anxiety, confusion, discomfort, and pain.

S29 Give information and support to people who are dying, their families and the bereaved and provide care to the deceased.

S30 Recognise when a person’s condition has improved or deteriorated by undertaking health monitoring, interpreting, promptly responding, sharing findings, and escalating as needed.

S31 Act in line with any end-of-life decisions and orders, organ and tissue donation protocols, infection protocols, advanced planning decisions, living wills and lasting powers of attorney for health.

S32 Work collaboratively and in partnership with professionals from different agencies in interdisciplinary teams.

S33 Maintain safe work and care environments.

S34 Act in line with local and national organisational frameworks, legislation, and regulations to report risks, and implement actions as instructed, following up and escalating as required.

S35 Accurately undertake risk assessments, using contemporary assessment tools.

S36 Respond to and escalate potential hazards that may affect the safety of people.

S39 Recognise when people need help to facilitate equitable access to care, support and escalate concerns appropriately.

B1 Treat people with dignity, respecting individual’s diversity, beliefs, culture, needs, values, privacy, and preferences.

B2 Show respect and empathy for those you work with, have the courage to challenge areas of concern and work to evidence based best practice.

B3 Be adaptable, reliable, and consistent, show discretion, resilience and self-awareness.

Apprenticeship Learning Log

Date of Learning: 14/04/2023

Time: 9:30 to 13:30

Title of learning activity: The Respiratory System and Blood

Diary of Learning activity

(Itemise learning activity and reflect on the main points of learning from each. You should identify for each entry the relevant KSB)

Reflection on Learning Activity (include model of reflection e.g. Driscoll or Gibbs):

Reflection based on Gibbs reflective cycle (1988)

Description -what happened?

Today’s lecture was about the respiratory system and the blood.

Feelings-what were you thinking and feeling?

Intellectually, I was optimistic, I checked the presentation slides in advance, and it is quite a lot to learn. Emotionally I am anxious, I know it is a wide range of subjects to discuss and I am hoping I will cope and catch up or get a better understanding of both topics.

Evaluation -what was good and bad about the experience? What went well and what went badly?

The presentation and the lecturer gave me knowledge about how important respiratory system and the blood.

The slides were very well presented but its quite a lot so reading it one by one was not possible. I needed to open it again and visit each slides.

Analysis -what else can you make of the situation?

It was very beneficial lecture and the lecturer gave her best to explained it thoroughly but I find it a lot to intake. Lecture continued a little bit in the afternoon and that was helpful.

Conclusion -what else could you have done?

I could have read or research in advance learning materials or presentation to help me understand it.

Action plan -if it arose again, what would you do?

I will make sure to check and read the available learning materials and hopefully it will help me understand it more.

KSBs addressed:

K10 Understand the principles of epidemiology, demography, and genomics and how these may influence health and well-being outcomes.

K11 Understand the factors that may lead to inequalities in health outcomes.

K15 Understand human development from conception to death, to enable delivery of person-centred safe and effective care.

K16 Understand body systems and homeostasis, human anatomy and physiology, biology, genomics, pharmacology, social and behavioural sciences as applied to delivery of care.

K17 Understand commonly encountered mental, physical, behavioural and cognitive health conditions as applied to delivery of care.

K22 Know how to meet people’s needs related to nutrition, hydration and bladder and bowel health.

K23 Know how to meet people’s needs related to mobility, hygiene, oral care, wound care, and skin integrity.

K24 Know how to support people with commonly encountered symptoms including anxiety, confusion, discomfort, and pain.

K28 Understand the effects of medicines, allergies, drug sensitivity, side effects, contraindications, and adverse reactions.

S1 Act in accordance with the Code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC, 2018), and fulfil all registration requirements.

S17 Protect health through understanding and applying the principles of infection prevention and control, including communicable disease surveillance and antimicrobial stewardship and resistance.

B1 Treat people with dignity, respecting individual’s diversity, beliefs, culture, needs, values, privacy, and preferences.

B2 Show respect and empathy for those you work with, have the courage to challenge areas of concern and work to evidence based best practice.

B3 Be adaptable, reliable, and consistent, show discretion, resilience and self-awareness.

Apprenticeship Learning Log

Date of Learning: 14/04/2023

Time: 13:30 to 16:30

Title of learning activity: The Cardiovascular System

Diary of Learning activity

(Itemise learning activity and reflect on the main points of learning from each. You should identify for each entry the relevant KSB)

Reflection on Learning Activity (include model of reflection e.g. Driscoll or Gibbs):

Reflection based on Gibbs reflective cycle (1988)

Description -what happened?

Today’s lecture was about Cardiovascular System

Feelings-what were you thinking and feeling?

Evaluation -what was good and bad about the experience? What went well and what went badly?

It was a good lecture showing all the important parts of cardiovascular system. It helps me understand it more.

We were group into 4 and each check each other’s blood pressure, it was my first time using a manual arm blood pressure machine. I was very excited, and I thought it will be very easy. It took me two trials to fully understand and do it properly.

It was vast subject and learning it in a few hours will not make me fully understand it all.

Analysis -what sense can you make of the situation?

The lecture highlights a lot about cardiovascular system. I was interested to learn how the heart works and what surrounds it.

Conclusion -what else could you have done?

It was a lot of knowledge and I think I need to read more to fully understand it. But I am satisfied what that I know, and it was very interesting.

Action plan -if it arose again, what would you do?

I should read the slides before I come to lecture so that I can have a vague idea and ask questions.

I should also do some research on my own to help me understand it better and find maybe images or videos.

KSBs addressed:

K10 Understand the principles of epidemiology, demography, and genomics and how these may influence health and well-being outcomes.

K11 Understand the factors that may lead to inequalities in health outcomes.

K15 Understand human development from conception to death, to enable delivery of person-centred safe and effective care.

K16 Understand body systems and homeostasis, human anatomy and physiology, biology, genomics, pharmacology, social and behavioural sciences as applied to delivery of care.

K17 Understand commonly encountered mental, physical, behavioural and cognitive health conditions as applied to delivery of care.

K22 Know how to meet people’s needs related to nutrition, hydration and bladder and bowel health.

K23 Know how to meet people’s needs related to mobility, hygiene, oral care, wound care, and skin integrity.

K24 Know how to support people with commonly encountered symptoms including anxiety, confusion, discomfort, and pain.

K28 Understand the effects of medicines, allergies, drug sensitivity, side effects, contraindications, and adverse reactions.

S1 Act in accordance with the Code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC, 2018), and fulfil all registration requirements.

S17 Protect health through understanding and applying the principles of infection prevention and control, including communicable disease surveillance and antimicrobial stewardship and resistance.

B1 Treat people with dignity, respecting individual’s diversity, beliefs, culture, needs, values, privacy, and preferences.

B2 Show respect and empathy for those you work with, have the courage to challenge areas of concern and work to evidence based best practice.

B3 Be adaptable, reliable, and consistent, show discretion, resilience and self-awareness.

Apprenticeship Learning Log

Date of Learning: 13/04/2023

Time: 9:30 to 13:30

Title of learning activity: Academic Writing Level 4

Diary of Learning activity

(Itemise learning activity and reflect on the main points of learning from each. You should identify for each entry the relevant KSB)

Reflection on Learning Activity (include model of reflection e.g. Driscoll or Gibbs):

Reflection based on Gibbs reflective cycle (1988)

Description -what happened?

Today’s lecture was about Academic Writing Level 4

Feelings-what were you thinking and feeling?

Intellectually, In the years before I was a student, I had learnt how to write an essay, but not academic writing. Emotionally, I feel so anxious and worried that I could not do this. English is not my first language, my range of vocabulary is not that great, and I feel overwhelmed with all the knowledge and pressure to produce an essay with 2,500 words for my assignment in August.

Evaluation -what was good and bad about the experience? What went well and what went badly?

The good experience was the topic was explained efficiently. It gave me a lot of understanding of how to do it.

The bad experience was I didn’t have enough time to ask questions or write an example to prove my understanding was accurate.

Analysis -what sense can you make of the situation?

The lecture taught me how to do it properly, use of Gibb’s reflective cycle (1998) was encouraged. To be honest (do not plagiarize), and most importantly to be confident and follow what the lecturer said.

Conclusion -what else could you have done?

The lecture was very beneficial to my essay writing preparation. I gained a better understanding of Academic Writing Level 4. It would have been helpful if I had asked more questions and suggested writing an example to further my understanding.

Action plan -if it arose again, what would you do?

I will talk to my lecturer about my concern and maybe have the confidence to say or ask more questions.

KBS addressed:

K1 Understand the code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC 2018), and how to fulfil all registration requirements.

K2 Understand the demands of professional practice and demonstrate how to recognise signs of vulnerability in themselves or their colleagues and the action required to minimise risks to health­­­.

K3 Understand the professional responsibility to adopt a healthy lifestyle to maintain the level of personal fitness and well-being required to meet people’s needs for mental and physical care.

K4 Understand the principles of research and how research findings are used to inform evidence-based practice.

K5 Understand the meaning of resilience and emotional intelligence, and their influence on an individual’s ability to provide care.

K6 Understand and apply relevant legal, regulatory and governance requirements, policies, and ethical frameworks, including any mandatory reporting duties, to all areas of practice.

K7 Understand the importance of courage and transparency and apply the Duty of Candour

K8 Understand how discriminatory behaviour is exhibited.

K12 Understand the importance of early years and childhood experiences and the possible impact on life choices, mental, physical and behavioural health and well-being.

K20 Know how people’s needs for safety, dignity, privacy, comfort and sleep can be met.

K26 Understand where and how to seek guidance and support from others to ensure that the best interests of those receiving care are upheld.

K30 Understand the principles of health and safety legislation and regulations and maintain safe work and care environments.

K33 Understand when to seek appropriate advice to manage a risk and avoid compromising quality of care and health outcomes.

K34 Know and understand strategies to develop resilience in self and know how to seek support to help deal with uncertain situations.

K36 Understand the roles of the different providers of health and care.

K41 Know the roles, responsibilities and scope of practice of different members of the nursing and interdisciplinary team, and own role within it

S1 Act in accordance with the Code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC, 2018), and fulfil all registration requirements.

S4 Take responsibility for continuous self-reflection, seeking and responding to support and feedback to develop professional knowledge and skills.

S6 Act as an ambassador for their profession and promote public confidence in health and care services.

S7 Communicate effectively using a range of skills and strategies with colleagues and people at all stages of life and with a range of mental, physical, cognitive, and behavioural health challenges.

S8 Recognise signs of vulnerability in self or colleagues and the action required to minimise risks to health.

S9 Develop, manage, and maintain appropriate relationships with people, their families, carers, and colleagues.

S18 Apply knowledge, communication and relationship management skills required to provide people, families and carers with accurate information that meets their needs before, during and after a range of interventions.

B1 Treat people with dignity, respecting individual’s diversity, beliefs, culture, needs, values, privacy, and preferences.

B2 Show respect and empathy for those you work with, have the courage to challenge areas of concern and work to evidence based best practice.

B3 Be adaptable, reliable, and consistent, show discretion, resilience and self-awareness.

Apprenticeship Learning Log

Date of Learning: 13/04/2023

Time: 13:30 to 16:30

Title of learning activity: NMC and The Code

Diary of Learning activity

(Itemise learning activity and reflect on the main points of learning from each. You should identify for each entry the relevant KSB)

Reflection on Learning Activity (include model of reflection e.g. Driscoll or Gibbs):

Reflection based on Gibbs reflective cycle (1988)

Description -what happened?

Today’s lecture was about NMC and The Code

Feelings-what were you thinking and feeling?

I was excited to learn for today’s lecture. It was an interesting lecture and I enjoyed it. Although, I was still anxious that I need to provide an essay of 2,500 words at the end of the module.

Evaluation -what was good and bad about the experience? What went well and what went badly?

A link was provided to watch a video about the Nursing and Midwifery Council, what they do in a simpler word. I watched it when I got home and it was beneficial to learn the things they need to do and how important their role in making sure that registered nurses, midwives, and nursing associates meet the right standards and uphold the Code for their entire career.

We also had a group activity, where we were group into four and asked what our 5 top values were, and as a group with common values and if values were adaptable. Everyone shared the same value which is respect though some values are not adaptable.

Analysis -what sense can you make of the situation?

NMC helps to protect the public that’s why they are making sure that their registered nurses, midwives from UK, and nursing associates from England are up to the standards and behaviour according to the code.

People are different and everyone should understand that we can’t impose to other people our own beliefs. Belief of someone might be different to mine but it doesn’t mean they are wrong, or I am right.

Conclusion -what else could you have done?

It was an interesting lecture but a lot to learn. It is beneficial in preparation to become a Nurse Associate.

Action plan -if it arose again, what would you do?

I need to go back and read it thoroughly and watch the videos suggested to have more understanding of the topic.

KBS addressed:

K1 Understand the code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC 2018), and how to fulfil all registration requirements.

K2 Understand the demands of professional practice and demonstrate how to recognise signs of vulnerability in themselves or their colleagues and the action required to minimise risks to health­­­.

K3 Understand the professional responsibility to adopt a healthy lifestyle to maintain the level of personal fitness and well-being required to meet people’s needs for mental and physical care.

K4 Understand the principles of research and how research findings are used to inform evidence-based practice.

K5 Understand the meaning of resilience and emotional intelligence, and their influence on an individual’s ability to provide care.

K6 Understand and apply relevant legal, regulatory and governance requirements, policies, and ethical frameworks, including any mandatory reporting duties, to all areas of practice.

K7 Understand the importance of courage and transparency and apply the Duty of Candour

K8 Understand how discriminatory behaviour is exhibited.

K12 Understand the importance of early years and childhood experiences and the possible impact on life choices, mental, physical and behavioural health and well-being.

K20 Know how people’s needs for safety, dignity, privacy, comfort and sleep can be met.

K26 Understand where and how to seek guidance and support from others to ensure that the best interests of those receiving care are upheld.

K30 Understand the principles of health and safety legislation and regulations and maintain safe work and care environments.

K33 Understand when to seek appropriate advice to manage a risk and avoid compromising quality of care and health outcomes.

K34 Know and understand strategies to develop resilience in self and know how to seek support to help deal with uncertain situations.

K36 Understand the roles of the different providers of health and care.

K41 Know the roles, responsibilities and scope of practice of different members of the nursing and interdisciplinary team, and own role within it

S1 Act in accordance with the Code: Professional standards of practice and behaviour for nurses, midwives, and nursing associates (NMC, 2018), and fulfil all registration requirements.

S4 Take responsibility for continuous self-reflection, seeking and responding to support and feedback to develop professional knowledge and skills.

S6 Act as an ambassador for their profession and promote public confidence in health and care services.

S7 Communicate effectively using a range of skills and strategies with colleagues and people at all stages of life and with a range of mental, physical, cognitive, and behavioural health challenges.

S8 Recognise signs of vulnerability in self or colleagues and the action required to minimise risks to health.

S9 Develop, manage, and maintain appropriate relationships with people, their families, carers, and colleagues.

S18 Apply knowledge, communication and relationship management skills required to provide people, families and carers with accurate information that meets their needs before, during and after a range of interventions.

B1 Treat people with dignity, respecting individual’s diversity, beliefs, culture, needs, values, privacy, and preferences.

B2 Show respect and empathy for those you work with, have the courage to challenge areas of concern and work to evidence based best practice.

B3 Be adaptable, reliable, and consistent, show discretion, resilience and self-awareness.